RBC: Identity Verification using Video Conference is Acceptable
Royal Bank of Canada has started including the following announcement on identity verification during remote signing meetings with it solicitor instructions.
The health and safety of our customers, employees and partners is of utmost importance to Royal Bank of Canada. If you have been instructed by us and you/ the borrower(s) prefer to sign mortgage documents via video conference, identity verification using video conference is acceptable. In this case: COVID19 Remote ID Verification / Remote Document Signing Requirement: If remote client ID verification, or remote client signatures are completed, RBC recommends obtaining lender insurance policy from one of the approved title insurance providers. A list of approved title insurance providers can be found at https://www.rbcroyalbank.com/mortgages/title-insurance.html.
If you determine that using a video conference to sign mortgage documents is permitted under the laws of your jurisdiction and your professional obligations, this process must allow you to complete all of the requirements set out in our solicitor requisition (subject to the advice above regarding identity verification). As this is a rapidly evolving situation, this communication may change at any time. If you have questions, refer to the number displayed on the solicitor instructions.